Refund policy

Because custom bracelets are made specifically for you, we do not accept returns or exchanges unless there is a quality issue. If your bracelet arrives damaged or defective, please contact us and we‘ll send a replacement or issue a full refund. We accept returns within 7 days of delivery. Buyer pays return shipping. Items must be unused and in original condition. If you have any issues with your order, please contact us at support@aurlin.shop and we'll make it right.